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We do our best to provide you with all the information you need right here on our site, but sometimes it's just better speaking with someone directly.

Call us at 1-860-623-6755. Our hours are Monday through Friday 9:00 am. to 5:00 pm. Eastern Standard Time. You may also email us directly at info@tsembroidery.com.

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Use our convenient form to get a quote on an order you need to fill.

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Not sure about an order you have? Call or email us and we'll walk you through the process step-by-step.

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Our online catalog includes stock from many distributors. Use it to find exactly what you're looking for.

find your answers here

this page will help answer some of the basic questions about artwork, ordering, clothing, and placement of designs. additionally you will find a how-to guide for placing an order with us.

FAQ

1. How do I get started / How do I know what I want?

2. Which is better screen printing or embroidery?

3. Will screen printing last?

4. How long will my order take once I've placed it?

5. How do I pay for my order?

6. How do I get my order?

7. Is there a minimum I need to place?

1. How do I get started / How do I know what I want?

We can walk you through the entire process. From idea to shipping. First, take a look around our web site. Read about the various services we offer and take a look at some samples; embroidery, screen printing, digitizing, and design.

Then, contact us with any questions or fill out our online form for a no obligation quote.

2. Which is better screen printing or embroidery?

We recommend screen printing for most t-shirt orders. However, you can embroider your design if it isn't too complex or too many stitches. For polos we recommend embroidery for a nice professional look. But contact us, we'll guide you through it.

3. Will screen printing last?

Yes! Even after several washes, screen printing will last a very long time. Though, depending on where you're wearing your product and if you are treating it to intense circumstances, your screen printing may fade. Also, how you wash and dry your item, that will also effect the durability of the item.

For example, a football jersey's numbers are screened on. Football jersey's are typically submitted to a lot of wear and tear and their screening will fade over time.

4. How long will my order take once I've placed it?

Normally, our turn-around time is 7 to 10 working days. Though, holidays, stock supplies, and shipping long distances (i.e. from the west coast to the east coast) may delay your order. We can do rush orders for a fee.

5. How do I pay for my order?

We require a 50% deposit (of your order) to get your order started. We accept a check, money order, or all major credit cards.

6. How do I get my order?

For a fee, we will ship your order via Fedex to any residential or commercial site. No P.O. boxes please.

7. Is there a minimum I need to place?

On screen printing we require an 18 piece order. Embroidery orders can be just one piece. Keep in mind though, your costs do depend on the quantity of your order and whether your choose screen printing or embroidery.